Q: I started
my business about a year ago and everything is going fine.
We're growing and making a profit, but the stress of running
the business is really starting to get to me. I spend more
time worrying than working. Sometimes the pressure is almost
more than I can take. I'm starting to think that I'm not cut
out to run my own business. Do you have any advice that might
help me decide what to do?
-- Steven S.
A: I'm full of advice, Steven, and it's
totally free. Just remember, you get what you pay for and
I can't be held legally or morally responsible if my advice
somehow lands you behind the counter at McDonalds. I'm not
Dr. Phil, for petesake. I'm shorter and have more hair and
less money.
Seriously, the first thing you need to do is take a few deep
breaths and take comfort in the fact that you are not the first
entrepreneur to feel the weight of the business world on your
shoulders. Every business person, including yours truly, has
felt the way you do at one time or another. For some, it's
a feeling that occurs daily, especially when things aren't
going as well as we'd like them to. And don't think the stress
will magically disappear if your business takes off. I know
people who run multimillion dollar corporations and they will
tell you that the stress level goes up in proportion to the
size of the business. These same people will also tell you
they love what they do and would never consider doing anything
else.
The difference between these entrepreneurs and you, Steven,
is that they have been in business longer and have learned
to not only handle stress, but to take stress and transform
it into a driving force. They feed off the stress. It fuels
their creativity and innovation. Stress challenges them, it
makes them think, makes them better entrepreneurs.
I think the real question isn't whether or not you have what
it takes to run a business. The real question is do you have
what it takes to handle the stress of running a business. These
are two very different questions and the answers depend totally
on you.
Even on the best of days running a business can be incredibly
stressful, not to mention overwhelming and exhausting. It's
only natural that there will be times when you wonder if it's
really worth it. Asking yourself the
"should I just get a real job" question simply means
that your human side is showing. And as a human you have a
limited tolerance for things you can not control. And that's
really where the stress of being an entrepreneur comes from.
We worry about things we can't control. Things like finding
new customers, paying the bills, making payroll, and a thousand
other things. Sure, we can put forth our best efforts to make
these things turn out in our favor, but we really can't control
the outcome.
So we worry. And worry breeds stress and stress breeds doubt
and doubt breeds the feeling that an 800 pound gorilla is using
your chest for a lawn chair. It's only natural that you being
to wonder, "Is this what I really want to do? Do I have
what it takes to run my own business?"
I remember once complaining about the stress of running my
business to an elder entrepreneur. He waved at me like he was
swatting a fly and said, "Son, if it was easy, everybody
would do it. Now suck it up and move on."
Suck it up and move on… probably the best business advice
I've ever gotten. No fortune cookie was ever so on the money.
My mentor's eloquent point was this: running a business is
never easy and always stressful, but that's what makes it so
dang exciting. Running a business is like walking a tight rope… backward… with
your eyes shut… and your pants on fire…
Man, sure beats working for a living, huh.
Steven, it sounds to me like you're having what I call a "garbage
truck moment."
That's when the pressure of running your business starts getting
to you and you begin to question whether the entrepreneurial
life is right for you. The debts are mounting, your staff is
shrinking (or growing), you get that nauseous feeling in the
pit of your stomach and you find yourself longing for the apparent
simplicity of driving a garbage truck.
Note to garbage truck drivers: save your hate mail, boys.
I know you work very hard and I respect what you do. Without
you the world would be a very different, very smelly place,
indeed.
What's happening to you, Steven, has happened to us all. The
stress is causing you to doubt not only your decision to start
your own business, but your ability to run it, as well. There's
no magic bullet for dealing with stress and you certainly can't
eliminate it totally, so you must learn to handle it.
I believe the key to handling stress is to first identify
the source of the stress, then formulate a plan to deal with
it.
Here's what I do. Take a pencil and paper and list all the
things that are causing you stress. For each item listed ask
yourself: Is there anything I can do about this? Is there anything
I can do to change this from being a point of stress to a point
of accomplishment? In other words, is this something I have
control over?
Stressing over things you can't control is a total waste of
time. Tell yourself that you're burning brain cells in vain
and mark that item off your list. Some people don't have this
ability. Some people are just natural born worriers who are
not happy unless they have something to worry about. They revel
in worry. They work in worry like a great artist works in paint.
Even when things are going great they worry that the sky is
about to fall. If you are a natural born worrier, Steven, nothing
I say will help you handle stress.
Great, now you have something else to worry about.
Next , determine if each point of stress is something that
has happened in the past, is currently happening, or has not
yet - or may never - happen. If the stress point is the past,
there's not much you can do but attempt to rectify the situation
causing the stress. If it's a current problem, formulate a
plan to deal with the problem and eliminate the stress it's
causing. And if you're stressing over things that may never
happen, remember what Mark Twain said: "I am an old man
and have known a great many troubles, but most of them never
happened."
Finally, Steven, it's important to remember that working for
someone else can be just as stressful as working for yourself.
Sure, you don't have the stress (and responsibility) associated
with running a business, but you will have other stresses that
can be far worse; like impossible work deadlines, sales quotas
you can't meet, a boss that learned his management skills on
a chain gang, coworkers who don't pull their own weight, possible
layoffs, etc.
Very few things in life are without stress. Just ask any garbage
truck driver.
Here's to your success!
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